Sales & Shipping Policy

Last Updated: July 7, 2025

At AlusLink, we aim to provide efficient and reliable aluminum product delivery to our global clients. This Sales & Shipping Policy outlines our order process, shipping terms, and delivery responsibilities.

1. Order Process

  • All orders require a formal quotation and written confirmation.
  • MOQ (Minimum Order Quantity) and lead time vary depending on product type and volume.
  • Production begins only after down payment is received as per agreed terms.

2. Payment Terms

We offer the following payment options for international clients:

  • T/T (Telegraphic Transfer): 30% deposit, 70% balance before shipment
  • Letter of Credit (L/C): Available for bulk orders upon agreement
  • PayPal/Western Union: Accepted for samples or small trial orders

3. Shipping Terms (Incoterms)

We support international trade terms including:

  • FOB (Free On Board): We deliver goods to the designated port in China.
  • CIF (Cost, Insurance & Freight): We cover shipping and insurance to your destination port.
  • EXW (Ex Works): You handle pickup from our warehouse.

4. Shipping Methods

We offer multiple shipping options based on your urgency and destination:

  • Sea Freight: Best for bulk cargo, cost-effective for global delivery
  • Air Freight: Suitable for urgent or small-volume orders
  • Railway Freight: Available for select regions (e.g., Europe via China-Europe Railway)
  • Courier Service: For samples or urgent small packages (DHL, FedEx, UPS)

5. Delivery Time

Estimated lead time depends on the product and quantity. Typically:

  • Production: 7–30 business days
  • Sea Freight: 15–45 days depending on destination
  • Air Freight: 3–10 business days

6. Inspection & Quality Assurance

  • Pre-shipment inspections are available upon request (self-arranged or third-party agency)
  • We ensure all goods meet the specifications agreed in the invoice or contract
  • Any damage during transit should be reported within 3 days of receipt

7. Customs & Duties

All import duties, customs clearance, and taxes at the destination are the buyer’s responsibility unless otherwise agreed.

8. After-Sales Support

For any concerns regarding product quality or shipping, please contact us directly. We will respond within 1–2 business days and provide a solution.

9. Contact Us

For sales, shipping, or logistics inquiries, please reach out to:

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